Personal Information Collection and Use Consent
LG Chem, Ltd. (“LG Chem”, “the Company”, “we”, “our”, or “us”) collects and uses the personal information below when you submit an inquiry or request through this website. This consent is required to respond to your request; if you do not agree, we will be unable to process your inquiry.
Data Controller & EU Contact
Data Controller: LG Chem, Ltd. – LG Twin Towers, 128 Yeoui-daero, Yeongdeungpo-gu, Seoul, Republic of Korea ([email protected]).
For the purposes of the Personal Information Protection Act of the Republic of Korea, LG Chem’s Personal Information Protection Officer is KIM HYUB (Head of Department, Information Security Department), and the department in charge of personal information protection is the Security Strategy Team.
Email: [email protected]
Tel.: +82-2-3773-7836
EU Data Protection Officer: For matters relating to EU data protection law, LG Chem Europe subsidiaries’ Data Protection Officer can be contacted at [email protected].
Personal Information Collected
Purpose of Collection and Use
Retention Period
[Required]
Full Name (First Name, Last Name), Job title,
Company Name,
Company size,
Country/region,
Business email
[Optional]
Phone Number
1. Inquiries about products and services
2. Providing detailed product information
3. Surveys
4. Organizing and managing events and activities for online/offline customers
3 years from the submission
[Required]
Customer Inquiry Details:
Applied Industry,
Target Component/Application, Specific Part,
Improvement Objective,
Focus Areas
[Optional]
Additional Notes
A more granular breakdown of your Interest, used to match your inquiry to relevant LG Chem materials and specialists.
3 years from the submission
Sharing with Third Parties
To perform the purposes above, LG Chem shares this information with the following service providers:
Salesforce Inc. – system management and maintenance
Business Canvas (Re:catch) – CRM operation, including inquiry processing and lead management
Salesforce Inc. (MCAE) – Marketing automation and long-term lead management following program completion
Personal information submitted through the Website is currently stored in the Business Canvas (Re:catch) CRM. By year-end, following completion of the relevant program, this information is migrated in batch to a marketing automation system (Salesforce MCAE) that LG Chem has built for long-term lead management, hosted on servers located in Republic of Korea. Upon this migration, the corresponding personal information within Re:catch is deleted.
International transfer: your personal information may be transferred to and stored in the Republic of Korea (including on servers operated by Salesforce Inc.) for system management purposes. The Republic of Korea has been recognized by the European Commission as ensuring an adequate level of data protection, and appropriate safeguards are applied to this transfer. You may object to the transfer of your personal information overseas; however, please note that where such transfer is necessary for the operation of the Website and related services, your ability to use certain features or services may be limited.
Recipient of the Transfer (Country of Transfer)
Contact Information / Personal Data Transferred
Method and Timing of Transfer
Purpose of Use and Retention/Usage Period
Salesforce Inc. (MCAE) (Republic of Korea)
[email protected] – All Collected Personal Information (migrated from Re:catch)
Batch migration by year-end following completion of the training program; data within Re:catch is deleted upon migration
Marketing automation and long-term lead management – 3 years from the submission
Your Rights
You have the right to access, correct, delete, restrict the processing of, or request portability of your personal information, and to object to its processing. You may withdraw this consent at any time by contacting us at [email protected]; please note that withdrawing consent may limit our ability to respond to your inquiry. You also have the right to lodge a complaint with the data protection supervisory authority in your country of residence (see Appendix I of the Privacy Policy for country-specific contact details).
This consent does not cover cookies or similar technologies used on this website. For details on how we use cookies and your choices, please see our Cookie Policy.
© 2026 LG Chem, Ltd. All rights reserved.
Personal Information Collection and Use Consent
Personal Information Collection and Use Consent
LG Chem, Ltd. (“LG Chem”, “the Company”, “we”, “our”, or “us”) collects and uses the personal information below when you submit an inquiry or request through this website. This consent is required to respond to your request; if you do not agree, we will be unable to process your inquiry.
LG Chem, Ltd. (“LG Chem”, “the Company”, “we”, “our”, or “us”) collects and uses the personal information below when you submit an inquiry or request through this website. This consent is required to respond to your request; if you do not agree, we will be unable to process your inquiry.
Data Controller & EU Contact
Data Controller & EU Contact
Data Controller: LG Chem, Ltd. – LG Twin Towers, 128 Yeoui-daero, Yeongdeungpo-gu, Seoul, Republic of Korea ([email protected]).
Data Controller: LG Chem, Ltd. – LG Twin Towers, 128 Yeoui-daero, Yeongdeungpo-gu, Seoul, Republic of Korea ([email protected]).
For the purposes of the Personal Information Protection Act of the Republic of Korea, LG Chem’s Personal Information Protection Officer is KIM HYUB (Head of Department, Information Security Department), and the department in charge of personal information protection is the Security Strategy Team.
Email: [email protected]
Tel.: +82-2-3773-7836
EU Data Protection Officer: For matters relating to EU data protection law, LG Chem Europe subsidiaries’ Data Protection Officer can be contacted at [email protected].
Personal Information Collected
Personal Information Collected
[Required]
Full Name (First Name, Last Name), Job title,
Company Name,
Company size,
Country/region,
Business email
[Optional]
Phone Number
Purpose of Collection and Use
Purpose of Collection and Use
1. Inquiries about products and services
2. Providing detailed product information
3. Surveys
4. Organizing and managing events and activities for online/offline customers
Retention Period
Retention Period
3 years from the submission
Personal Information Collected
[Required]
Customer Inquiry Details:
Applied Industry,
Target Component/Application, Specific Part,
Improvement Objective,
Focus Areas
[Optional]
Additional Notes
Purpose of Collection and Use
A more granular breakdown of your Interest, used to match your inquiry to relevant LG Chem materials and specialists.
Retention Period
3 years from the submission
Sharing with Third Parties
Sharing with Third Parties
To perform the purposes above, LG Chem shares this information with the following service providers:
To perform the purposes above, LG Chem shares this information with the following service providers:
Salesforce Inc. – system management and maintenance
Business Canvas (Re:catch) – CRM operation, including inquiry processing and lead management
Salesforce Inc. (MCAE) – Marketing automation and long-term lead management following program completion
Personal information submitted through the Website is currently stored in the Business Canvas (Re:catch) CRM. By year-end, following completion of the relevant program, this information is migrated in batch to a marketing automation system (Salesforce MCAE) that LG Chem has built for long-term lead management, hosted on servers located in Republic of Korea. Upon this migration, the corresponding personal information within Re:catch is deleted.
International transfer: your personal information may be transferred to and stored in the Republic of Korea (including on servers operated by Salesforce Inc.) for system management purposes. The Republic of Korea has been recognized by the European Commission as ensuring an adequate level of data protection, and appropriate safeguards are applied to this transfer. You may object to the transfer of your personal information overseas; however, please note that where such transfer is necessary for the operation of the Website and related services, your ability to use certain features or services may be limited.
Recipient of the Transfer (Country of Transfer)
Salesforce Inc. (MCAE) (Republic of Korea)
Contact Information / Personal Data Transferred
[email protected] – All Collected Personal Information (migrated from Re:catch)
Method and Timing of Transfer
Batch migration by year-end following completion of the training program; data within Re:catch is deleted upon migration
Purpose of Use and Retention/Usage Period
Marketing automation and long-term lead management – 3 years from the submission
Your Rights
Your Rights
You have the right to access, correct, delete, restrict the processing of, or request portability of your personal information, and to object to its processing. You may withdraw this consent at any time by contacting us at [email protected]; please note that withdrawing consent may limit our ability to respond to your inquiry. You also have the right to lodge a complaint with the data protection supervisory authority in your country of residence (see Appendix I of the Privacy Policy for country-specific contact details).
You have the right to access, correct, delete, restrict the processing of, or request portability of your personal information, and to object to its processing. You may withdraw this consent at any time by contacting us at [email protected]; please note that withdrawing consent may limit our ability to respond to your inquiry. You also have the right to lodge a complaint with the data protection supervisory authority in your country of residence (see Appendix I of the Privacy Policy for country-specific contact details).
This consent does not cover cookies or similar technologies used on this website. For details on how we use cookies and your choices, please see our Cookie Policy.
This consent does not cover cookies or similar technologies used on this website. For details on how we use cookies and your choices, please see our Cookie Policy.
© 2026 LG Chem, Ltd. All rights reserved.
